Hoteles Elizabeth (hereinafter, “the Hotels”), located at [Elizabeth Central: Av. de la Convención de 1914 Sur 107, Las Américas, 20230 Aguascalientes, Ags. and Elizabeth Ciudad Deportiva: Av. Adolfo López Mateos Ote. #1504, Bona Gens, 20255 Aguascalientes, Ags.], is committed to protecting the personal data of its customers, employees, and suppliers. This Privacy Notice is issued in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
Personal Data We Collect The Hotel may collect the following personal data: Full name Email address Phone number Address Billing information Bank and credit card details (for reservation purposes) Information on accommodation preferences and consumption habits In some cases, sensitive information may also be collected, such as data related to special health or disability requirements.
Purposes of Personal Data Processing The personal data we collect will be used for the following purposes: Primary purposes:
Processing and managing reservations Providing lodging services and personalized customer care Issuing invoices Fulfilling contractual obligations Secondary purposes:
Sending promotions, offers, and satisfaction surveys Personalizing future stays Statistical purposes and market analysis Transfer of Personal Data The Hotel may share your personal data with third parties, domestic or foreign, in the following cases: With service providers necessary to fulfill the mentioned purposes (e.g., payment processors or booking platforms). With government authorities that request it in accordance with applicable legislation. In all cases, we guarantee that the third parties with whom we share your data comply with appropriate security measures.
Exercise of ARCO Rights You have the right to Access, Rectify, Cancel, or Object (ARCO) to the processing of your personal data. To exercise these rights, you can contact us by sending a request to the email [hoteleselizabeth@rsvteam.com] or by phone [+52 559 160 1699]. Your request must include: The full name of the data subject A clear description of the rights you wish to exercise Documents to verify your identity (INE, passport, or other official documents) Use of Tracking Technologies The Hotel’s website uses cookies and other technologies to improve your browsing experience. You can disable the use of cookies through your browser settings, though this may affect the functionality of the site.
Changes to the Privacy Notice The Hotel reserves the right to modify this Privacy Notice at any time. Any changes will be communicated through our website [https://hoteleselizabeth.com] or through other appropriate means.
Contact If you have any questions or concerns regarding this Privacy Notice, you can contact us via email at [hoteleselizabeth@rsvteam.com] or by calling [+52 559 160 1699].
Last updated: January 27, 2025.